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We post orders within Australia only, with $10 flat rate for all orders to all locations. For priority/urgent orders, we also offer Express Shipping with $15 rate. You can select your preferred shipping method at checkout
Orders are posted on the same day or next business day. Usually, orders came in by 11am will be posted on the same days.
For purchases with pre-orders/special orders, shipping is only applicable to available stock or the first parcel. We may need to ask for follow-up shipping fees to deliver those items once they become available.
Customers who want a return will have to contact us and receive authorization before sending the item back as well as pay for the return postage. However, if an item is faulty, the postage is on us!
We may have to ask for postagefor us to re-send the item. We'll post the replacement item once the original has been received at our end.Please communicate with us first before sending with the item back, and we should be able to help and get you something to authorize the return.